How to play responsibly with o9n
Gaming should be entertainment only. o9n provides every player with sufficient tools and support to stay in control of their gaming — players must be 21 or older to participate.
Player protection tools
Self-Exclusion
You can request a temporary or permanent suspension of your account. To do this, contact us via 24/7 Live Chat — it is actioned immediately.
Deposit Limits
You can set your own daily, weekly, or monthly deposit amount. Planning your budget in advance is one of the best ways to keep gaming as entertainment.
Time-Out
When you need a break from gaming, you can take a Time-Out of 1 to 30 days. During that period you cannot access your account — rest and come back when you are ready.
Checking Your Gaming History
You can view your gaming history and deposit/withdrawal records in your account dashboard. Checking your gaming patterns regularly is a good habit.
Age 21+ Verification
Only players aged 21 and above can open an account and play at o9n. There is no way for underage individuals to play — this is a commitment that does not change.
Support
If you are experiencing problems related to gambling, send an email to [email protected] or open the 24/7 Live Chat — assistance is available in Myanmar language.
Signs of problem gambling to watch out for
If you or someone close to you shows any of the following signs, seek help immediately.
- Continuing to play in order to win back money you have lost
- Hiding your gambling from family or friends
- Borrowing money, taking out loans, or selling belongings in order to gamble
- Thinking about gambling all day even when you are not playing
- Gambling causing problems at school, work, or in your relationships
- Trying to stop gambling but being unable to and continuing anyway
- Spending more time gambling, betting larger amounts of money
If you notice one or more of these signs in yourself, we encourage you to take a break from gambling or seek professional help. o9n's support team is always here for you.
How to set your own limits
Log in to o9n
Log in to your account via o9n Login and open your account settings.
Find Responsible Gaming
Look for "Responsible Gaming" or "Limits & Controls" in your account dashboard.
Choose the tool you need
Deposit limit, Time-Out or Self-Exclusion — pick whichever tool suits your needs.
Contact Support
If you can't find it in the dashboard, you can request it via Live Chat or [email protected].
o9n's commitment
Gambling should be a form of entertainment, not a problem. o9n is built with the health and financial safety of Myanmar players always in mind.
We are clear about one thing: gambling is not a way to earn income. There is always a risk of losing, and you should never gamble with money you cannot afford to lose. We say this plainly to all our players.
Protective tools are always available on the o9n platform. There is no shame in setting a deposit limit — doing so shows good judgment. Taking a Time-Out is not a weakness; it is a positive choice that puts your wellbeing first.
If you think a gambling problem is developing, email [email protected] — our team is ready to help in a firm but respectful way. You can write in Burmese. We cannot promise to solve everything, but we will do our best to help you manage your account.
On o9n, players' account data and financial information are protected with SSL encryption, and secure measures are in place to prevent unauthorised access. Players can check their own gaming history directly in their account, so you can always see clearly when and how much you have played.
o9n believes that responsible gaming is a shared responsibility between us and our players. Setting a budget, limiting your playing time, and seeing gambling purely as entertainment — if you can hold to these three things, gambling will remain a good experience.
Love the game and stay in control
Contact o9n's support team to set a personal limit or to ask anything about gambling — Live Chat in Burmese is open 24/7.